Annual rankings list represents the largest property managers with the best online reputation nationwide
Drucker + Falk, a best-in-class multifamily management organization and full-service real estate and investment firm, announced it ranked in the top 25 of the National Multifamily Housing Council’s Top 50 Largest Apartment Managers based on their online reputation. Drucker + Falk was ranked 13th among the top 25 companies in Division I, which is for management companies with 33,107 units and up.
Leading apartment industry research firm, J Turner Research, has published its annual Division ORA Power Ranking, which is designed to recognize management companies for excellence in online reputation management. The rankings are created for four divisions based on the management companies’ total number of units. The companies in each division are ranked based on their Online Reputation Assessment (ORA™) score—the multifamily industry standard for measuring and benchmarking a property or company’s online reputation.
The ORA ranking is informed by J Turner Research’s monthly research of over 122,000 communities nationwide across various review sites and internet listing services. A score is based on a scale of 0 to 100 with Drucker + Falk earning a score of 76.40.
“Providing the highest level of service to our residents isn’t just an aspirational goal, it’s a business strategy. Being named to a list like this means our teams are doing things right and, most importantly, the residents are noticing,” said Drucker + Falk President and COO, Jim Ledbetter.
Tarra Secrest, Director of Marketing + Property Development for Drucker + Falk, added, “We take our online reputation and resident experience very seriously – and always have. In recent years, the industry has been presented with new challenges from social distancing to other restrictions and recommendations that have really added a new dimension to providing excellent service. We are thrilled to rank high on J Turner’s list despite this major shift.”
ABOUT DRUCKER + FALK
Founded in 1938, Drucker + Falk is a full-service real estate and investment firm managing a diverse portfolio of nearly 40,000 apartment homes and approximately 3,000,000 square feet of office, retail and industrial space in 13 states. In addition to managing a broad range of properties, including class A+ to affordable apartment communities, mixed-use and all types of commercial properties, Drucker + Falk partners with clients on developing new properties, renovating and repositioning assets, converting historic properties to unique, upscale apartment homes and offers commercial leasing and sales services. For more information visit Drucker + Falk.
DRUCKER + FALK